PROBLEM

Using option “Use MAPI to communicate with Exchange Server” the archiving does not work.
In the logs are errors, like: “Exception 80040111 (null) Failed to connect to admin mailbox. >> Exception 80040111 Failed to open default message store. 80040111 MAPI_E_LOGON_FAILED.”

SOLUTION

What you should do:

Try to run the job again. The profile with the following template should be created: “_“.
The corresponds to the name of the Exchange Server as seen in the address book.

If the profile is not created automatically, that means that contentACCESS is not able to log on with the superuser at all. In this case it is necessary to create the profile manually:

If works, restart the CGMAPIConnector service and start the job again. Now it should reuse the existing profile. The profile is not deleted by contentACCESS.
You need to repeat these steps for each Exchange Server in your address book.