5.2.Tenant limitations
Each tenant in contentACCESS can manage only processes to which he has got the necessary rights. E.g. while one tenant has the right to archive emails only, another tenant can archive both files and emails using contentACCESS. The tenant rights can be restricted/extended on the Tenant limitations page of the respective tenant. Only a system administrator has the necessary right to manage tenant limitations. The administrator may set on this page the:
- System limitations – plugins and stores that the given tenant will be able to use
- Limitations related to the allowed plugins – e.g. if Email archive plugin is allowed, then the maximum email count, mailbox count and email size that the given plugin can process can be defined
The Tenant limitations page can be opened from the context menu of the given tenant. Open the context menu and select “Edit tenant license”:
The Tenant limitation page is divided into 6 sections:
- System limitations – Plugins and stores available for the given tenant may be limited in this section.
- Tenant limitations – The administrator may limit the maximum number of jobs processed by the tenant at a time.
- Email archive limitations – If the Email archive plugin is allowed, the administrator may limit the active/deactivated mailbox count, email(s) size, email(s) count that the given tenant will be able to archive. It is also possible to allow public folders here, by checking the Public Folders allowed checkbox and select if deactivated mailboxes should be hidden.
- PST import limitations – If the PST import is allowed, the administrator may limit the count of mailboxes with imported PSTs and the size of emails imported from PSTs.
- File archive limitations – If the File archive plugin is allowed, the administrator may limit the root folder count, file(s) count, file(s) size that the given tenant will be able to archive.
- GDPR for File system limitations – The administrator may limit here the number of file system roots and file system items.
- GDPR for Exchange limitations – The administrator may limit here the mailbox count and email count the tenant will be able to archive.
- GDPR for applications limitations – The administrator may limit here the application count and the number of application records.
- SharePoint archive limitations – If the SharePoint archive plugin is allowed, the administrator may limit the count of connections, file(s) and the size of processed file(s).
- Teams archive limitations – The administrator may limit here the user count, team count, size of archived items, deactivated user count, deactivated team count, item count.
By unchecking the “Unlimited” checkbox you open the list of plugins/stores. Check the plugins/stores that the tenant should be allowed to use.
If the limitations text boxes are empty, this means that the allowed count and size is unlimited.
The tenant administrator may see his own limitations only in read only view.