contentACCESS documentation – version 6.4

When setting up Exchange Online Protection through a third party, it is necessary to configure Microsoft 365 connectors. Failure to complete this step may result in various anomalies in the display of emails.

The following steps will guide you on how to set up a new connector:
1. Navigate to the Exchange admin center -> Mail flow (on the left panel) -> select the Connectors option.

2. Open the New Connector tab by clicking the Add a Connector button, and select the Office 365 option in the Connection from section first, then select Your organization’s email server in the Connect to section. Then click Next.

3. On the Connector Name page, name the new connector, add a description (optional), and check the Turn it on checkbox before clicking the Next button.

4. The next step is to add the domain to the section Only when email messages are sent to these domains on the Use of connector tab.

5. After this, add the name of the server to which the emails are sent – this is the contentACCESS server.

6. On the Security Restrictions tab, you need to turn off Transport Layer Security (TLS) for this connection. Then click Next.

7. As the last step, you need to specify the email address used to receive the journal emails.

8. On the Review Connector page, check the configuration of the connector, then press the Create Connector button.

The newly created connector will appear on the Connectors page.