contentACCESS Email Archive – Best Practices version 6.4

  1. Use Case: Email Archive configuration for companies with up to 2,000 mailboxes
  2. Installing contentACCESS
  3. External accessibility settings
  4. Adding a tenant
  5. Creating a database to the tenant
  6. Email Archive settings
  7. System settings configuration
  8. Adjusting retentions
  9. HTML shortcut configuration
  10. Creating a disk store with name “Email Archive store”
  11. Configuring the provisioning and archive scheduler
  12. Provisioning settings
  13. Creating a Content indexing job
  14. Creating an Email archive job
  15. Saving the changes
  16. Archive job events
  17. Email archive's Address book
  18. Enjoy it!

8.Adjusting retentions

Open the Retentions page (Email Archive => Settings => Retentions) and configure the duration of storing the archived item to 10 years. Click on + new and the “Retention repository” window opens. Name your retention (“10 years”) and specify the retention time in months (120).

Note: During this retention time, the archived items will not be deleted from the selected storage. The first created retention will be automatically set to default. This option is configurable on the Retentions page, using the given retention’s context menu. Default retentions are used by the contentACCESS MailApp and OWA integration (by archiving/restoring from the mailbox directly). For more information, refer to the online guide here.


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