contentACCESS Portal documentation – version 6.2

  1. What is contentACCESS Portal?
  2. Main contentACCESS Portal functions:
  3. Requirements
    1. Hardware requirements
    2. Software requirements
    3. Other requirements
    4. Supported browsers
  4. Installation
  5. Logging into contentACCESS Portal
  6. contentACCESS Portal user interface
    1. “Connect to” menu
    2. contentACCESS Portal’s navigation pane
    3. Item list and item preview
    4. Layout selector
    5. Download from the item list/item preview in contentACCESS Portal
    6. Hide/show function
    7. Sorting in contentACCESS Portal
    8. User profile page
    9. User interface settings
  7. Search functions in contentACCESS Portal: “Connect to search”, quick search, advanced search, GDPR search
    1. Search query language
    2. “Connect to” search
    3. Quick search
    4. Fulltext search
    5. Advanced search
    6. Periodical search
    7. GDPR search
    8. Editing Quick, Basic and Advanced search criteria
    9. eDiscovery process
  8. Folder selection methods
    1. Multi-selection
    2. Recursive folder selection
  9. Tasks supported by entities (models)
    1. Enabling/disabling tasks
    2. Create report
    3. Share item(s)
    4. Legal hold
    5. Tasks list
    6. Tasks page
    7. Download of export actions
    8. Manifest file and its settings
  10. File System Archive
    1. File versions
    2. File Archive tasks
  11. Email Archive
    1. Email Archive tasks
  12. GDPR Application
    1. GDPR Application tasks
  13. GDPR Exchange
    1. GDPR Exchange tasks
  14. GDPR File system
    1. GDPR File system tasks
  15. SharePoint Archive
    1. Item versions in SharePoint Archive
    2. SharePoint archive tasks
    3. Opening shortcuts from SharePoint
  16. OneDrive Archive
    1. Item versions in OneDrive Archive
    2. OneDrive Archive tasks
    3. Opening shortcuts from OneDrive
  17. Sharing
    1. Sharing tasks
  18. Teams archive
    1. Teams archive tasks
    2. Teams chat archive tasks
    3. Opening shortcuts from Teams

6.contentACCESS Portal user interface

The contentACCESS Portal user interface is divided into the following sections:

  1. “Connect to” menu: From this menu the user may connect to the associated entities. An entity can be an email archive mailbox, file system archive folder etc., so anything processed/archived by a certain contentACCESS plugin type and displayed in this menu;
  2. Breadcrumbs: The logged on user may see here the entity that he is currently connected to in the “Connect to” menu;
  3. contentACCESS Portal pane: based on the selected button at the bottom of the pane (3a) the folder structure; the active/inactive item filtering settings or double-click settings are displayed in the pane
    1. Folders button: used to display the selected entity’s folder structure in the navigation pane;
      Active/inactive items button: active/inactive item view can be applied from here;
      Settings button: the double click on item function may be applied from here;
    2. Folder selector buttons: Here you can enable folder selection and then select/deselect the entire folder structure in the pane;
    3. Layout selector buttons: Use this to adjust the reading pane to the right/left side;
  4. Toolbar buttons – Refresh, Export to ZIP, Export to PST, Create report, Share item(s), Recovery, Delete, Legal hold (the processing options are dependent on the selected entity);
  5. Item list view with the corresponding item properties;
    Note: An item is a file/email from the list view that has been previously processed by the contentACCESS server;
  6. Item preview;
  7. Periodical search list – here the user can find list of all available Periodical searches
  8. Legal hold: allows to create a Legal hold case, where documents can be put – these documents can’t be deleted from the system until the case expires;
  9. Tasks list;
  10. Administrator’s settings menu: Common settings and UI settings may be applied from the “Settings” menu item (available and visible only for System administrators); click “Logout” to log out from contentACCESS Portal

    There is also the option, which allows to open the Central Administration directly if the user has access to it (like Tenant admin or System admin)

    And the option to open the User profile page.

  11. Switch to mobile version;
  12. Language selection menu: the user may select a language here;
  13. Fulltext search and Advanced search menu;
  14. Simple search textbox with selector for level of searching – Current folder, Current folder and subfolders, Subfolders only;

This manual will fully describe the above mentioned sections of the contentACCESS Portal user interface and will provide the reader with information about how to handle the processed items.

Definition of terms:

Item = a file, an email or a folder that is present in the contentACCESS Portal archive.


Entity = a mailbox (in case of Email archive), a root (in case of File system archive) …; to connect to an entity select it in the “Connect to” menu
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