contentACCESS Portal documentation – version 6.4

  1. What is contentACCESS Portal?
  2. Main contentACCESS Portal functions:
  3. Requirements
    1. Hardware requirements
    2. Software requirements
    3. Other requirements
    4. Supported browsers
  4. Installation
  5. Logging into contentACCESS Portal
  6. contentACCESS Portal user interface
    1. “Connect to” menu
    2. contentACCESS Portal’s navigation pane
    3. Item list and item preview
    4. Layout selector
    5. Download from the item list/item preview in contentACCESS Portal
    6. Hide/show function
    7. Sorting in contentACCESS Portal
    8. User profile page
    9. User interface settings
  7. Search functions in contentACCESS Portal: “Connect to search”, quick search, advanced search, GDPR search
    1. Search query language
    2. “Connect to” search
    3. Quick search
    4. Fulltext search
    5. Advanced search
    6. Periodical search
    7. GDPR search
    8. Editing Quick, Basic and Advanced search criteria
    9. eDiscovery process
  8. Folder selection methods
    1. Multi-selection
    2. Recursive folder selection
  9. Tasks supported by entities (models)
    1. Enabling/disabling tasks
    2. Create report
    3. Share item(s)
    4. Legal hold
    5. Tasks list
    6. Tasks page
    7. Download of export actions
    8. Manifest file and its settings
  10. File System Archive
    1. File versions
    2. File Archive tasks
  11. Email Archive
    1. Email Archive tasks
  12. GDPR Application
    1. GDPR Application tasks
  13. GDPR Exchange
    1. GDPR Exchange tasks
  14. GDPR File system
    1. GDPR File system tasks
  15. SharePoint Archive
    1. Item versions in SharePoint Archive
    2. SharePoint archive tasks
    3. Opening shortcuts from SharePoint
  16. OneDrive Archive
    1. Item versions in OneDrive Archive
    2. OneDrive Archive tasks
    3. Opening shortcuts from OneDrive
  17. Sharing
    1. Sharing tasks
  18. Teams archive
    1. Item versions in Teams archive
    2. Teams archive tasks
    3. Teams chat archive tasks
    4. Opening shortcuts from Teams

10.2.File Archive tasks

By default, the following tasks can be triggered on the selected File Archive items/folders using the toolbar buttons:

  1. Refresh
  2. Export selected item(s) as a ZIP file
  3. Create report
  4. Share item(s)
  5. Recover selected item(s)
  6. Mark document(s) for delete
  7. Legal hold

The file archive tasks can be disabled/enabled in the Administrator’s settings on the Task types tab. For more information read section Enabling/disabling tasks.

Screenshot: Toolbar buttons in File Archive

It is possible to select

  • the whole folder structure on the root,
  • a recursive folder structure
  • child folders
  • and items to process.

For more information refer to section Folder selection methods.


Refresh

This toolbar button should be used if any items have not be displayed in the item list yet and the list of items should be reloaded.


Export to ZIP

To export file archive item(s)/folder(s) as a ZIP file, select the desired item(s) from the list view (or select the node(s) in the left side pane) and click on the Export selected item(s) as a ZIP file button located above the list view. The exported items are zipped in the background (on the server side). On the screenshot below we have selected the Root folder (including all its subfolders) to be exported into ZIP:

The exported items/folders can be downloaded from the Tasks list. (For more information refer to section Download of export actions)

Create report

Read more about this feature here.

Recovery

Recovery is used to re-generate a file system from the archive back into the original file location.

This processing type can be used in the following cases:

  • A folder structure has been deleted;
  • One or more folders have been deleted;
  • One or more documents from the folder(s) have been deleted

from the original file location and the user needs to get back these already archived documents from the archive. The items that do not have an original or a shortcut in the original file location (in the file system) are inactive in contentACCESS Portal and have a light grey color.

With the recovery function the archived items can be put back into their source location. It can also create the folder if it was deleted from the folder structure. It is possible to recover any part of the structure:

  • One or multiple folders;
  • Recursive folder structure;
  • One or more folder contents.
Important! The root folder mustn’t be deleted (or it must be re-created if it was deleted) from the original file system, otherwise its contents can’t be recovered back into the original location.

The file system recovery job is checking for duplicates, so the same recovery job can be run safely multiple times, duplicates will not be created:

  • if the file does not exist in the folder and the LNK file (shortcut) also does not exist in the folder => the original file is recovered to the folder
  • if the file does not exist in the folder BUT the LNK file (shortcut) does exist in the folder => the LNK (shortcut) is replaced with the original
  • if the file already exists in the folder => nothing happens


Recovery of deleted items of folder “Wikipedia”

In this use case we will recover the deleted items of our shared folder “Wikipedia“. First we select this folder in the navigation pane. Our inactive items have a light grey color in the grid.

Now we want to have all deleted folder items (inactive documents) back in our file location. We check folder’s check box in the navigation pane and we click on the recovery toolbar button above the list view:

With the manual recovery the user has multiple options:

  • He can either recover with the original modification date;
  • He can also recover with the recovery date.

It is worth to recover with the recovery date if an archive job is already running on the selected file system folders and the files with a modification date younger than the recovery date are set to be archived. By selecting the recovery date the user can prevent the recovered file(s) from being re-archived.

Click on “Recover” button to start the process. The active items will be skipped in the file system; if an original file exists, it will not touched, if a shortcut to the item exists, it will be skipped.

All the items were recovered into the given folder. The modification date is set to the original modification date.

Once the files are recovered, they will be recolored to black in the contentACCESS Portal’s item’s grid.

Mark document(s) for delete
With this task you can mark/unmark documents to be later deleted from the archive by the Delete job. You can either way mark/unmark only the selected files, or all files from the current folder.

Select the desired action (mark or unmark) from the Operation dropdown list and then click Create.

Legal hold

Read more about this feature here.

Share item(s)
With this option, you can easily share links pointing to the selected items, which can be later sent to other users.

Read more about this feature here.

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