contentACCESS Teams 5.1 documentation

  1. Introduction
  2. Installation
    1. Installation for end users
  3. Configuration
  4. Signing in
  5. How to use the app

5.How to use the app

First, we would like to recommend you to pin the contentACCESS app – this will save you a lot of time. Click on the Messaging extensions button (1). Right-click on the contentACCESS icon and click on Pin (2).

A contentACCESS icon will then appear in the app bar.

Note: The application is brandable. The icon (and name) will vary based on the brand.


Click on the icon. The contentACCESS window will open. Here you can search in your mailbox, all mailboxes or whole archive. You will have access only to the items you have permissions for, based on the user you logged in with. Click on the item you would like to share – it will be added to your message.

Your chat partner(s) will now be able to download the item you shared by a simple click on the Download button! The download link is pointing to Teams service, so the user that wants to download the file doesn’t need to have a contentACCESS account.

Note: If a tenant administrator wants to disable all the Downloads, he can do it by simply deleting the ‘TeamsAccess_TENANTNAME’ user we mentioned in the Installation section.


If you want to change the user you are signed in with, right-click on the app and choose Settings.

Here you will be able to:

  • view the Server name (URL)
  • test the connection
  • view and change the user you are signed in with
  • sign out
  • save your settings

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