There can be situations, when the (manual or automated) synchronization is interrupted while it’s running, or when the automated synchronization cannot be started. The reasons may be various: Outlook is turned off, there is no network connection in the office etc.
In such cases, officeGATE works like this:
If Outlook is stopped while the synchronization is running – synchronization is reset when Outlook is turned on again
If network connection is interrupted while synchronization is running – synchronization is cancelled
If automated synchronization should start, but Outlook is turned off – if the time set in the Offline synchronization settings is exceeded, synchronization starts automatically at the next start of Outlook; if this time is not exceeded, synchronization is started based on the defined schedule
If automated synchronization should start, but there is no network connection – if the time set in the Offline synchronization settings is exceeded, synchronization starts automatically when the network connection is established again; if this time is not exceeded, synchronization is started based on the defined schedule
