officeGATE Manual – version 5.3

  1. Introduction to officeGATE
    1. Key features
    2. Software requirements
  2. Getting started
    1. Single installation of officeGATE
    2. Installation of officeGATE in a distributed company environment using Group Policy
    3. XML distribution with GPO in distributed company environment
  3. Launching officeGATE
    1. officeGATE pane’s overview
  4. Connection Settings
    1. Enabling/ disabling providers
    2. Connecting to providers
      1. Connecting to contentACCESS
      2. Connecting to third -party DMS providers (Datengut, Perceptive)
      3. Connecting to SharePoint site(s)
      4. Connecting to Dropbox
      5. Connecting to OneDrive
  5. General officeGATE settings
  6. Offline file access settings
    1. Enabling offline file access
    2. Selecting items for offline access
    3. Updating the offline items based on the online changes
    4. Disabling offline access
    5. Interrupted manual and automated synchronizations
  7. License key activation
  8. Handling with documents using officeGATE
    1. Setting favorites
    2. View selection: Tree view, List view, Collapse all
    3. Searching in officeGATE
      1. Search query language
    4. Working with nodes and files using the context menu
      1. Open contentACCESS Portal
      2. Online opening and editing of files directly from officeGATE
      3. Sending files as attachments
      4. Sending ZIP file
      5. Saving document(s) locally
      6. Copying/pasting document(s)
      7. Deleting document(s)
      8. Renaming document(s)
      9. Creating folder(s)
      10. Uploading new file(s)
      11. Folder refresh/provider refresh
      12. Sharing files and folders directly from MS Outlook
        1. Sharing with contentACCESS version 4.2 or older
        2. Sharing with contentACCESS version newer than 4.2
        3. Modifying sharing settings and checking sharing status
    5. Drag&Drop actions
      1. Attaching files to email message
      2. Uploading emails/attachments directly from the mailbox
      3. Manual email archiving using contentACCESS
    6. Handling emails – archive, restore, search
    7. SharePoint data handling
      1. Outlook calendar entry creation
    8. Teams data handling
  9. Troubleshooting

7.License key activation

In the officeGATE Settings dialog click on oGATE 46 About tab ⇒ License button. In the License details window your actual license details will be shown. If you click Change license option the License Activation Wizard window will open. Here you can activate a new license key for the product. If you previously used a free version of officeGATE and now you decided to use Premium version then you need to activate the new license key right here.

There are two options how to activate a license key:

  1. If you choose online activation (internet access is required) – click Next and your license will be activated automatically.
  2. If you choose offline activation (no internet access is required) – click Next and send the license request information from the textbox below to the TECH-ARROW sales department. You can simply copy the License request information text directly to the email or you can save the information via Save to file option in .dat format and send the request as an attachment. TECH-ARROW sales department will generate the activation data for you. Once the sales department delivered back the .dat file for you, click Load from file option under the License activation information box on right side and upload .dat file that you have received. Click Next and the license key will be successfully activated.

    oGATE 2.7 doc 37 oGATE 2.7 doc 38

If the officeGATE is bought from the store, then the License details window contains the following information:

      1. Licensed to – owner of the license
      2. License status – valid or not (expired)
      3. Subscription expiration and License expiration – the Subscription expiration shows when will the free trial end. After this, the user can use the same license key for 7 days before the license expires (License expiration). The 7-day period provides the time for the user to buy the required version of the product. The license key can be renewed by purchasing from the store.
      4. User’s license key
      5. Manage my subscription – opens the user’s account in the TECH-ARROW store
      6. Change license – the user can activate a different license key in the License Activation Wizard window.

Note: The providers are accessible based on the type of the license key. The contentACCESS provider is not supported with the Subscription-based version, only the My Computer, My SharePoint Sites and OneDrive is available here.
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