contentACCESS documentation – version 3.1

The Create contentWEB user method should be used, if the administrator would like to grant access rights for multiple mailbox users to access their own associated mailbox archives. contentWEB users (with permissions to access the associated email archives over contentWEB) can be created on 3 levels. It is possible to:

• create contentWEB users to all mailbox users of the Exchange server with selecting Automatically create contentWEB user option from the server’s context menu;

• create contentWEB users to mailbox users of the selected Exchange group with selecting Automatically create contentWEB user option from the group’s context menu;

• create one contentWEB user to one selected mailbox with selecting Automatically create contentWEB user option from the context menu of the selected mailbox;

When you allow to create a contentWEB user, the contentWEB user role pop-up dialog opens, where you need to specify the contentWEB user role (containing user permissions) to be assigned for the contentWEB user. There are 2 options which role to define here:

• you can use the (default) role (e.g. with read-only permissions only) defined in the email archive provisioning job (read more in section Email Archive Provisioning settings)
• or you can assign a custom role (e.g. Standard user role with more permissions like manual recovery, preview etc.) for the user in the Role to assign section of the contentWEB user role dialog.

Standard user role is a system level role, it is present in contentACCESS (and therefore in the contentWEB user role dialog’s dropdown list) by default. Other types of Email archive user roles must be created manually based on the steps described in section “Roles”.

Now, in this use case, we will create contentWEB users with default Standard user permissions in the archive for the whole O365 server, but our mailbox user “edit.balazsy” will have also full rights on all archive mailboxes of the TECH-ARROW tenant in contentWEB. We presume, that Standard user role is selected in the email archive provisioning job.

1. First we need to create a role with “All allowed” permissions on our tenant’s email archive (read more is section “Roles”). This role will be later assigned for “edit.balazsy”.
   

Now we go the Address book:

2. We open the server’s context menu with a click on the ellipses, and choose Automatically create contentWEB user from the list.
   
3. The contentWEB user role dialog opens, where we select “Use the role defined in the provisioning job” option. As already mentioned above, in the provisioning job the Standard role is defined.
   
4. There will appear a “YES” command in the “Create contentWEB access” column, which means, that contentWEB users to all mailboxes of the server will be created at next provisioning running. Associate with role is “Inherited”, i.e. the (default) role defined on server level is inherited from the email archive provisioning job.
   
5. Now we search for our mailbox “edit.balazsy…”, and create contentWEB user for her as well. This user will have full permissions on all archive mailboxes of the tenant. These permissions are defined in role “Full_EAUser” from the first step, so we select it in the pop-up window.
   
6. Now we start the provisioning job, which will create our contentWEB users with the assigned roles (or we wait until it begins to run according to the provisioning scheduler).
   

Provisioning job points out, which mailbox user to which mailbox(es) is associated on the Exchange server, and synchronizes these permissions with contentACCESS. The rights on the Exchange server will be synchronized with contentACCESS, and new contentWEB users will be created to each mailbox users on the server. Each contentWEB user will have an Automatical flag. In case of O365 an Azure user login will be created, in case of on-premise Exchange server a Windows user login will be created to each mailbox users on the server. With these accounts contentWEB email archive will be accessible for these mailbox users. The contentWEB user created for “edit.balazsy” will access the archive mailboxes of the assigned tenant as defined in her role.

What happens, if you select Do not create contentWEB user from the context menu? If formerly it was set to Automatically create contentWEB user, and the administrator changes these settings to Do not create contentWEB user, then the already existing contentWEB user will NOT be deleted. However, if new mailbox users will be added on the Exchange server, then they will not get contentWEB access rights on the mailbox archive.

How to find Exchange groups/Exchange mailboxes with or without contentWEB users? In the Exchange groups/Exchange mailboxes section unroll the Create contentWEB user dropdown list, which is located at the right side of the address book’s page, and select “Checked” to filter out all groups/mailboxes, for which contentWEB users will be/were created. If you would like to find all groups/mailboxes without contentWEB users, select “Unchecked” from the list.