contentACCESS documentation – version 3.0

  1. Introduction to contentACCESS
    1. Services provided by contentACCESS
    2. Software requirements
  2. Installation of contentACCESS
  3. contentACCESS Tools
    1. Installing Virtual drive
    2. Installing the Proxy server (contentACCESSWS)
    3. Installing the Proxy web services
    4. Installing Outlook forms
    5. Legacy email archive connectors
    6. Legacy archive connector for Metalogix Archive Manager Exchange Edition (MAM EE)
    7. Legacy archive connector for Email Lifecycle Manager (ELM)
    8. Installing TECH-ARROW’s WinShortcutter
  4. contentACCESS Central Administration
    1. Central administration login
    2. contentACCESS Central Administration user interface
  5. Tenants in contentACCESS
    1. How to create a new tenant
    2. Tenant limitations
    3. How to provide access to a tenant (adding new tenant administrators)
    4. Tenant administrator invitation types
  6. General system configurations
    1. Connection
    2. User interface
    3. Users — role types, creating new users, adding user logins
    4. How to activate your license key
    5. How to create user logins to an already existing user?
    6. System administrators
    7. Login providers
      1. External login provider configuration
      2. Associating an enabled provider with a user login
      3. contentACCESS users in third party systems
    8. System
    9. Licensing
    10. Notifications
    11. Monitoring — how to find out possible misconfigurations / reasons of potential system/job failures
    12. Distributed environment in contentACCESS — Clusters
    13. Statistics
    14. How to create/configure databases — All databases
  7. Common features
    1. Databases
    2. Schedules
    3. Retentions
    4. Storages
    5. Exchange connections
    6. Importing contentACCESS configurations from files
      1. Manual import of Exchange servers/groups/mailboxes to the contentACCESS Address book
      2. Importing File Archive root folders to be archived
  8. Creating new jobs in contentACCESS
  9. Jobs’ page, jobs’ context menu
  10. File Archive
    1. Introduction to File system archive
    2. File Archive settings
    3. Databases
    4. System settings
    5. Retentions
    6. Storages
    7. Root folders
    8. Aliases
    9. Schedules
    10. Provisioning settings and managing access to contentWEB
    11. Configuring aliases
    12. Configuration of jobs available in contentACCESS File Archive
    13. Configuration of File system archive job
    14. Configuration of a File system restore job
    15. Configuration of File system recovery job
    16. Configuration of Remote shortcutting job
    17. Active/inactive documents in File system archive
  11. Email Archive
    1. Important settings before creating an Email Archive job
    2. Database settings
    3. System settings
    4. Provisioning settings
    5. Retention settings
    6. Shortcuts in email archiving
    7. Storing of archived emails
    8. Creating email archive schedulers
    9. User experience
    10. Exchange 2013+: Mail app in OWA 2013+ or on MS Outlook 2013+ desktop version
      1. Deployment in contentACCESS Central Administration
      2. How Mail app works in MS Outlook 2013+ and OWA 2013+
    11. Exchange 2010: OWA 2010 integration
    12. Address book objects
    13. Granting access rights for mailbox users and explicit users to view the mailbox archive?
    14. Creating contentWEB users (option 1)
    15. Manage access to a mailbox archive (option 2)
    16. How the end user logs in to contentWEB (archive)
    17. Database and store assignment in email archiving
    18. How to assign database and storage to an Exchange group?
    19. How to assign database and storage to a mailbox?
    20. How to move data from source database/storage into a second (target) database/storage?
    21. Creating Email archive jobs: archive, restore, recovery, mailbox move, shortcut synchronizaion
    22. Email archive job
      1. Email archive job configuration
    23. Email restore job
      1. Email restore job configuration
    24. Email recovery job
      1. Email recovery job configuration
    25. Mailbox move job
      1. Mailbox move job configration
    26. Shortcut synchronization job
      1. Shortcut synchronization job configuration
  12. Custom plugins
  13. Email management job configuration
  14. SharePoint archive plugin
  15. Storage replication plugin
  16. Sharing plugin
  17. Datengut plugin
  18. Email synchronizer plugin
  19. contentWEB
    1. Logging in to contentWEB
  20. officeGATE
  21. accessGATE Mobile
  22. Virtual drive
  23. Terms of use
  24. FAQ

10.10.Provisioning settings and managing access to contentWEB

The File Archive provisioning setting are accessible on the File Archive ⇒ Settings ⇒ Provisioning settings page.

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The provisioning job that synchronizes the Active directory with contentACCESS can be set directly on this page.

Note: The system’s LDAP settings specified on page System ⇒ Services ⇒ System in section “Active directory integration settings” are used to connect to the Active Directory.

When the provisioning job is started, it will automatically add the new Active Directory users into contentACCESS based on provisioning settings. The provisioned objects will automatically get log on rights to the contentWEB File Archive and will be able to access the archive folders on which they have the necessary rights. The contentWEB users can log in to contentWEB using Windows authentication.

section FILE ARCHIVE_login window
The existing contentWEB users can be viewed with clicking on the “manage access for single user” option on the Provisioning settings page:

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The users that are already provisioned have an automatic flag, while manually added users have a manual flag:

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New contentWEB users can be added to the contentACCESS File Archive using the + new option on the same page. File archive access rights can be given to an already existing or a new contentACCESS user.

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Configuration of File archive provisioning:

To configure the File archive provisioning, the administrator is required to configure

  1. The time periods, when the provisioning will run – this must be configured in section “Scheduling settings”.
  2. The objects to be provisioned – must be set in section “Provisionable objects”
  3. Notification settings (optional)

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Provisionable objects may be added:

  1. from importable files, using the “import” function (described in more details in chapter Importing contentACCESS configurations from files)
  2. manually via the “new” button.

To add object manually, click “new” and specify the object(s) in the respective dialog. Choose the provisionable object type, which can be

  • an LDAP path
  • or a Group.

Type in the Active Directory path/group name. It is recommended to use the “Test” button to verify if the LDAP Path/Group name has been correctly entered in the first text box.
The provisioning job

    • adds all the users involved in the LDAP path/Group into contentACCESS
    • grants contentWEB File Archive rights for the users involved in the LDAP path/Group.

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Notification settings are used to set automatic email notifications to specific addresses if any warnings/errors occur. Set the notification emails if necessary and save your settings.

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