contentGATE documentation MAM to EV migration

  1. Introduction
  2. Source and target environment
    1. Source side
    2. Target side
  3. contentGATE installation
  4. Installation of EV Importer service
    1. Starting and configuring the EV Import service
    2. Specifying new EV Importer service port
  5. contentGATE welcome interface
  6. Configuration
    1. Create a migration instance
    2. Configure your source (MAM) and target (EV) archive
    3. Configure your Enterprise Vault settings
    4. User mapping and retention category mapping
      1. User mapping
      2. Retention category mapping
    5. Migration groups
  7. Running the migration
    1. Data migration
      1. Shortcut discovery (shortcut scan)
      2. Message categorization (shortcut scan + compare)
      3. Message transformation and PST export (shortcut scan, compare + PST export)
      4. Import PST files to the target archive (shortcut scan + compare + PST export and import)
      5. Shortcut cleanup (shortcut scan + compare + PST export + import + shortcut cleanup)
      6. Migrate active/inactive documents
  8. Log files
    1. contentGATE logging
    2. EV Importer service logging
    3. EVPM logging
  9. FAQ (what to do with failures)
    1. Shared folder not reachable
    2. Incorrect server name for EV Importer service
    3. EV Importer server is not running or incorrect communication Port number for the EV Importer service
    4. The contentGATE Importer service started with wrong account
    5. Finish file does not contain response that the import was successfully finished

7.1.1.Shortcut discovery (shortcut scan)

Before data are exported, the message status needs to be found out: active or inactive. This is achieved by scanning the mailbox of the respective user and collecting information about MAM shortcuts.

Note: During this scan, contentGATE also collects the properties of the shortcut and stores them in the contentGATE database. This information is later used in the export phase, where the message can be modified if the shortcut is newer than the archived message. This feature is optional and can be specified during the EV target configuration [chapter Configure your source (MAM) and target (EV) archive, option “Synchronize messages with shortcuts (actualize properties)”].

Technical details:

In this stage the application creates the XML file containing all necessary information about the shortcuts and the belonging documents in

the archives.

The XML file is stored in subfolder: <BASEFOLDER>\user email\<STAGEDATE>

File name: user email.xml

Example:

\\ev-test\CGShared\test30@testdomain.internal\2012.10.05T23.59.59\test30@testdomain.internal.xml

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